Privacy Policy
Effective Date: 5 June 2025
Yellow Rose (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you visit our website, we may collect the following types of information:
- Personal Information
- Information you voluntarily provide when you:
- Contact us via our website forms
- Subscribe to our newsletters
- Make inquiries or request information
- This may include:
- Full name
- Email address
- Contact number
- Any other information you choose to provide
- Non-Personal Information
- Automatically collected information when you access the website, including:
- IP address
- Browser type
- Operating system
- Pages you viewed
- Time and date of your visit
- Referring website address
How We Use Your Information
We may use the information we collect for the following purposes:
- To provide, operate, and maintain our website
- To respond to your inquiries and provide customer support
- To send you marketing and promotional materials (with your consent)
- To improve our website content, features, and user experience
- To monitor and analyze website usage patterns
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information:
- With service providers assisting in website operations and communications (under strict confidentiality agreements)
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Yellow Rose, our customers, or others
Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use acceptable means to protect your information, we cannot guarantee absolute security.
Your Data Protection Rights
You have the right to:
- Request access to the personal data we hold about you
- Request corrections to your data if it is inaccurate or incomplete
- Request deletion of your data, subject to legal and operational obligations
- Object to the processing of your data for direct marketing purposes
- To exercise any of these rights, please contact us at yellow@yellowrose.co.za.
Cookies Policy
- What Are Cookies?
- Cookies are small text files placed on your device when you visit a website. They help us enhance your user experience by remembering your preferences and site visits.
- How We Use Cookies
- We use cookies to:
- Improve website functionality
- Analyze website traffic and usage patterns
- Personalise your browsing experience
- Types of Cookies We Use
- Essential Cookies: Required for website operation.
- Analytical/Performance Cookies: Help us analyze how users interact with the website.
- Functionality Cookies: Remember your preferences.
- Marketing Cookies: Track browsing habits for targeted advertising (only with your consent).
- Managing Cookies
- You can control and manage cookies through your browser settings. You can choose to block or delete cookies. Please note that disabling certain cookies may affect website functionality.
Third-Party Links
Our website may contain links to other websites not operated by Yellow Rose. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing personal information.
Updates to This Policy
We reserve the right to update this Privacy and Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions or concerns about this Privacy and Cookie Policy, please contact us at:
Yellow Rose
yellow@yellowrose.co.za
Call us on +27 83 382 1953
